Recently, Howard and roger
Polo asked Michael and I to write a letter of recommendation for
a sales brochure they were creating. We started working with
Howard and Roger in March of 1995 when we found a great piece of
land and decided to build a home in Mendham, New Jersey. When we
decided to design the house from scratch rather than using one
of the beautiful Scholz designs they had recommended, they were
not deterred. They were at every meeting we had with our
architect, putting in many extra and uncompensated hours.
There are so many great
things to say about both Howard and Roger that I don’t really
know where to begin. Perhaps the most important quality about
them is that they are both incredibly honest and sincere. We
felt we could trust tem every step of the way. And there were a
lot of steps in the process when you design from a blank piece
of paper. Any time there was a little misstep, we all trusted
each other and found common, workable solutions.
One of our big problems
was tons and tons of blast rock littering the property when we
had to dynamite for a week just to put in our basement. The rock
was so overpowering that Michael and I couldn’t stop focusing
on it. We knew it would cost us $15,000 just to get rid of it.
Howard wasn’t perturbed. He was well connected and well
respected in Mendham. He heard a local road was being seriously
eroded by a stream and that Mendham was going to have to buy
rock to fix the problem, so he went to the town meetings and
offered them our rock. All they had to do was take it away. And
eventually, after Howard attended many meetings, they did. The
town got a good deal, and so did we. Howard is worth his weight
in gold.
The Polos’ honesty and
integrity filters down to their subcontractors. The subs who
worked for them had a lot of pride in their workmanship and in
their relationship with Howard Polo. Almost all the subs who
worked on the job told me how much they liked working with
Howard and Roger. And happy, proud people do good work. Just
recently, I had to call the plumber and the tile man for two
repairs which would definitely be considered wear and tear after
over two years in the house. I had to argue with each of them to
take money for their work. The fact that Howard and Roger
attract and keep such good subcontractors is a credit to how
they do business.
Michael and I have owned
eight homes. We have done renovations or additions to all of our
homes. We have dealt with many contractors over the years, and
we knew when we chose a contractor to build a home for us that
we wanted someone we could trust, who would have the ability,
to give us what we wanted. Having lived in so many homes, we
knew what we liked and we didn’t want to be disappointed by a
builder who couldn’t create what we wanted. We did get what we
wanted. We love our home, and if were going to build another in
the area, Howard and Roger would build it. This is truly a
quality custom home.
As a final note, Michael
and I bumped into Howard in town a week or so ago. We were all
very happy to see each other. Isn’t that the best
recommendation of all.
MMK